Returns & Refunds
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Facetheory Returns Policy: Your Peace of Mind Guarantee At Facetheory, we are committed to ensuring that you experience the best results with our skincare products. We understand that finding the right skincare routine can be a journey, and we are here to support you every step of the way. Our r...
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Cash refunds If the order was placed within 6 months of the refund request, reimbursement of funds will be returned to the original payment method used for the purchase and usually takes 3-5 working days to be processed. If you request a refund for an order which has been placed more than 6 mon...
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What is your 365 satisfaction guarantee?
Facetheory: Your Satisfaction is Our Priority At Facetheory, we are committed to providing you with high-quality skincare products that meet your needs and exceed your expectations. We understand that choosing the right skincare product can be a daunting task with so many options available. That...