How do I purchase a gift card?
These can be purchased via the ''Gift'' page on our website. Alternatively, type the words ''gift card'' in the search box on the top right of any page on the website.
Will I receive the gift card via post?
No, Facetheory gift cards are delivered electronically to your inbox so that you can forward the voucher to your chosen recipient.
For How long is my gift card valid?
Gift cards are valid for 12 months from the time of purchase.
Do I have to use the full amount in one order?
No, you don't. The amount you spend will simply be deducted from your Gift Card credit. You can then use the same Gift Card code on your next order.
Can I use a gift card during a sale?
Yes! Gift cards can be used against any purchase.
Can I use a gift card and make a card payment in the same order?
Yes! At checkout after the gift card code is entered you will be able to pay the remainder using an alternate payment method.
I placed an order using a gift card and now want to return the items
Orders paid using split payment (part Gift Card, part other payment methods) will always be refunded to the Gift Card(s) first. Any remaining balance paid without gift card will be paid back to the other payment method originally used, which will appear in your account within 3-5 working days.
Can I buy a gift card for my family or friend?
Yes! Place the order using your details (name and email address) and we'll send you the gift card code via email, which you can forward to your friend or family member.
Can I use my gift card on another Facetheory website?
Gift cards are only valid at the issuing store.