Shipping information

We aim to make delivery simple, transparent and reliable. Below you will find all information relating to shipping costs, delivery times, duties and taxes, and the markets we currently service.
Orders are processed on working days (Monday–Friday, excluding UK public holidays). We aim to dispatch all orders within 24–72 hours of receipt. During peak periods, dispatch times may be slightly longer; if so, updated timelines will be confirmed in your order confirmation email.

United Kingdom

Region	Service	Delivery Time	Cost
England, Scotland, Wales & Northern Ireland	Royal Mail Tracked 48	2 – 3 working days	FREE over £35 or £3.99
England, Scotland, Wales & Northern Ireland	Royal Mail Tracked 24	Next working day	£5.99
Channel Islands (Isle of Man, Jersey & Guernsey)	Royal Mail Tracked 48	2 – 4 working days	FREE over £35 or £3.99

• Order by 2pm Mon–Thu for fastest dispatch. Weekend orders ship Monday.
• Some remote areas, including parts of the Scottish Highlands and Channel Islands, may take slightly longer. Where Tracked 24 isn’t available, we’ll use Tracked 48 or an alternative service.
• We are currently unable to deliver to British Forces Post Office (BFPO) addresses due to courier limitations.

United States

Region	Service	Shipping terms	Delivery time	Cost
United States	Tracked Delivery	DDP	5-8 working days	FREE over $50 or $24
Excluded locations				Alaska, Hawaii, Marshall Islands, U.S. Virgin Islands

Europe

Region	Service	Shipping terms	Delivery time	Cost
Europe	Tracked Delivery	DDP	4-8 working days	FREE over $50 or $24
Romania	Tracked Delivery	DDP	5-7 working days	55 Romanian Leu

Rest of the world

Region	Service	Shipping terms	Delivery time	Cost
Australia	Tracked Delivery	DDU	5-8 working days	FREE over $80 or $9.99
Hong Kong	Tracked Delivery	DDU	5-10 working days	FREE over $100 or $9.99
Japan	Tracked Delivery	DDU	5-10 working days	FREE over $100 or $9.99
Malaysia	Tracked Delivery	DDU	10-14 working days	FREE over $100 or $9.99
New Zealand	Tracked Delivery	DDU	8-12 working days	FREE over $100 or $9.99
Philippines	Tracked Delivery	DDU	21-24 working days	FREE over $100 or $9.99
Singapore	Tracked Delivery	DDU	5-14 working days	FREE over $100 or $9.99
South Korea	Tracked Delivery	DDU	8-12 working days	FREE over $100 or $9.99
Switzerland	Tracked Delivery	DDU	6-8 working days	FREE over $100 or $9.99
Thailand	Tracked Delivery	DDU	10-14 working days	FREE over $100 or $9.99
United Arab Emirates (UAE)	Tracked Delivery	DDU	5-8 working days	FREE over $100 or $9.99

• DDU shipments may incur import duties, taxes or customs fees, which are set by the destination country and paid by the customer before delivery.
• Customs inspections or processing may delay international deliveries. These steps are handled by local customs authorities and are beyond our control.
• If an order is refused or returned because duties or taxes weren’t paid, shipping and return fees may be deducted from your refund.