How much is delivery and how long does it take?

You can choose your delivery options when you pay.

You can choose your delivery options when you pay. We strive to dispatch orders within 48-72 hours upon receipt.

United Kingdom

England/Wales EVRI/HERMES STANDARD (3-5 DAYS TRACKED)

  • FREE ON ORDERS OVER £25 (or £3.99).
  • Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.

England/Wales EVRI 24 (NEXT WORKING DAY TRACKED)

  • £5.99 on all orders.
  • Tracked, Next Working Day Delivery. Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.
  • Cut off is 2 pm, Mo-Thu. Orders placed Fri, Sat and Sun will be delivered on Tue.

England/Wales DHL EXPRESS (NEXT WORKING DAY TRACKED)

  • £7.99 on all orders.
  • Tracked, Next Working Day Delivery. Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.
  • Cut off is 2 pm, Mo-Thu. Orders placed Fri, Sat and Sun will be delivered on Tue.
  • Excluding the Isle of Man, Scottish Highlands & Islands, and Scilly Isles,

Scotland/Northern Ireland ROYAL MAIL 48 (3-5 DAYS TRACKED)

  • FREE ON ORDERS OVER £25 (OR £4.99).
  • Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.

Scotland/Northern Ireland ROYAL MAIL 24 (1-2 DAYS TRACKED)

  • £5.99 on all orders.
  • Tracked, 1-2 Working Day Delivery. Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.
  • Cut off is 2 pm, Mo-Thu. Orders placed Fri, Sat and Sun will be delivered on Tue.

* Cut-off times for next working day delivery: Mo-Thu, 2 pm for EVRI24, DHL Express and Royal Mail 24. If an order is placed on Friday or anytime on Saturday or Sunday, the earliest delivery will be on Tuesday. Please note that these shipping timelines are estimates and not guarantees. Delays may occur due to factors such as carrier issues, logistics challenges, inclement weather, or other circumstances beyond our control. Europe
Zone 1: Germany, France, Republic of Ireland, Netherlands, Spain, Belgium, Austria, Portugal
EUROPE (5-7 WORKING DAYS TRACKED)

  • FREE ON ORDERS OVER 35EUR (OR £4.99)
  • Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.

Zone 2: Bulgaria, Croatia, Luxembourg, Romania, Hungary, Slovakia, Czechia, Italy, Poland, Denmark, Sweden, Switzerland
EUROPE (5-7 WORKING DAYS TRACKED) - £6.99

  • FREE ON ORDERS OVER 35EUR (OR £4.99)
  • Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.

Shipments to the countries not listed in zones 1 and 2, please see under ROW below or email help@facetheory.com for more information.

United States US STANDARD (5-7 BUSINESS DAYS TRACKED) via DEUTSCHE POST/USPS

  • FREE ON ORDERS OVER US$50 ( OR US$3.99)
  • No customs charges.
  • Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.

US DHL EXPRESS (1-3 BUSINESS DAYS TRACKED) **

  • US$ 20.00 on all orders.
  • No customs charges.
  • Get an email or text with a 2-hour delivery window. Redirect to a neighbour or parcel shop or request to leave in a safe place.

** Trackable 1-3 business day delivery service from DHL EXPRESS. Orders must be placed before 9 am (EST) Mon-Thu, and your order will be dispatched the same day. If orders are placed after these times, they will be shipped on the next available business day. Weekends and public holidays are excluded. If you are not home on the specified delivery day or time, you can easily change the delivery with the courier at no additional cost.

REST OF THE WORLD

CANADA (5-10 BUSINESS DAYS) - CA$6.99* OR FREE ON ORDERS OVER CA$50
JAPAN & KOREA (5-10 BUSINESS DAYS) - $9.99 OR FREE ON ORDERS OVER $60
REST OF WORLD (5-10 BUSINESS DAYS) - $9.99* OR FREE ON ORDERS OVER $100

  • Tracked delivery. Courier depends on the country.
  • International customs charges are generally not payable on orders less than $100; however, we cannot be held responsible for any additional charges or delays due to customs inspections in your country.
Mar 19, 2025

Contact Us

Not finding what you're looking for? Contact Us Directly